Please help us to serve you better by completing this survey. It should take around 5 minutes to complete. Please note that this survey covers the time period from the reopening as Griswold Products in April 2023 through December 2023.
Your Name
Your Email
Company Name
For service received in 2023, please rate the Customer Service Department on the following services:
Communication: ExcellentVery GoodSatisfactoryFairPoor
RFQ Response Time: ExcellentVery GoodSatisfactoryFairPoor
Technical Quality / Knowledge : ExcellentVery GoodSatisfactoryFairPoor
COMMENTS:
For service received in 2023, please rate the following processes:
Documentation: ExcellentVery GoodSatisfactoryFairPoor
Shipping and Delivery: ExcellentVery GoodSatisfactoryFairPoor
Please rate your Overall Experience from RFQ to Delivery. ExcellentVery GoodSatisfactoryFairPoor
Would you recommend our product / service to others?DefinitelyProbablyNot SureProbably NotDefinitely Not
Overall, the product / service met my expectations?Strongly AgreeAgreeNeutralDisagreeStrongly Disagree
Thinking of similar products / services offered by others, how would you compare the product/service offered by Griswold Products?Much BetterSomewhat BetterAbout the SameSomewhat WorseMuch Worse
ADDITIONAL COMMENTS:
Thank you for your time.